Shipping Policy

Shipping Policy

At Ravenford Market, we aim to provide reliable and efficient delivery for all our customers.

Order processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping times

Estimated delivery times are typically:

Ireland and Europe: 5–10 business days
International orders: 7–15 business days

Delivery times are estimates and may vary depending on the shipping carrier, customs procedures, and destination.

Shipping costs

Shipping costs are calculated during checkout and will be clearly displayed before the order is completed.

From time to time, we may offer free shipping promotions for selected products or order values.

Order tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number so you can monitor your delivery.

Lost or delayed packages

Ravenford Market is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other external factors beyond our control.

If your order appears to be lost or significantly delayed, please contact our support team so we can assist you.

Damaged items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged product and packaging.